10 Jobs

Client Services Manager

Sydney - North Shore and Northern Suburbs

Jobs Market Research

* Work with emerging technology to future proof your career
* This company is disrupting the way data is being collected and used
* Boutique feel with support of global resources

Why I Should Consider Leaving My Comfort Zone

Are you seeking a pivotal role within a company where you can demonstrate your exceptional client handling skills and have a great opportunity to lead from the front? If you are looking for a role that combines your strong capacity for analysis with a solid commercial acumen and an outgoing personality this could be the role that opens the doors to a global career.

Join an international company with big ambitions to play a key role in global research. Connect and partner with leading global brands and blue-chip clients, as you seek the opinions of highly engaged online panels, innovate data collection methods and use powerful analytics technology.

With a truly diverse spectrum of research scope, one day you could be reporting on international resources, the next, emerging technologies or social issues. If you enjoy social commentary this is a role you can sink your teeth into.

A Day in the Life

In this role, you will co-lead a high performing team of analysts and account managers. You will be responsible for the delivery of solutions to blue chip brands and leading agencies across Australia. Delivery will be in the form of on-boarding and objective setting with new clients; analysis design & execution; training; advising on add-on solutions/ follow-up research. Through all of this you will work to ensure high levels of satisfaction and secure the renewal and growth of client contracts. You will also interface with a wide range of internal stakeholders across APAC and globally.

This is a great chance to capitalise on your strong organisational ability and capacity to prioritise, multi-task and join the dots. Be rewarded for being a consummate collaborator and team player.

Measures of Success

This role will suit a mid level researcher looking to take that next step up into a management position. To be successful, you will need a tertiary education with 5+ years experience in market research and extensive experience in client servicing/commercial exposure. Previous experience supervising staff will be highly regarded. You will have strong presentation and overall communication skills and the ability to build rapport with a range of stakeholders. You will also have the flexibility to travel within Australia (approx. 3 short trips per quarter)

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ID #2057 Location Sydney - North Shore and Northern Suburbs Industry Market Research Type Permanent Role Client Services Manager Career Level Middle Presence Office

Required Skills

Here’s an overview of the qualifications you will need.

Communication
You will have strong presentation and overall communication skills and the ability to build rapport with a range of stakeholders.
Organisational
You have the ability to lead a team of analysts and account managers
Job Related
You have 5+ year of experience working in a Market Research Agency

Salary & Benefits

Here’s what you get.

Permanent $80 - $85K /Year
Benefits Emerging Technology Future proof your career Boutique feel Global reach and brands

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