13 Jobs

Client Services Manager

Sydney - North Shore and Northern Suburbs

Jobs Market Research

* Leverage your strong analysis skills and commercial acumen
* Boutique feel with support of global resources
* Travel within Australia approx. 3 short trips per quarter

Join an international company with big ambitions to play a key role in global research. Connect and partner with leading global brands and blue-chip clients, as you seek the opinions of highly engaged online panels, innovate data collection methods and use powerful analytics technology.

With a truly diverse spectrum of research scope, one day you could be reporting on international resources, the next, emerging technologies or social issues. If you enjoy public affairs, this is a role you can sink your teeth into.

A Day in the Life

• Manage and engage a high performing team of analysts and account managers
• Deliver first-class solutions to blue chip brands and leading agencies across Australia
• Drive on-boarding and objective setting with new clients
• Analysis design & execution
• Train more junior team members
• Advise on add-on solutions/ follow-up research
• Leverage high-level client satisfaction and secure the renewal and growth of client contracts
• Interface with a wide range of internal stakeholders across APAC and globally

This is a great chance to capitalise on your strong organisational ability and capacity to prioritise, multi-task and join the dots. Be rewarded for being a consummate collaborator and team player.

Skills & Experience

This role will suit a mid-level researcher looking to take that next step up into a management position. To be successful, you will need a tertiary education with experience in market research and exposure to client servicing.


• Collaborative and inclusive
• Fast-moving and evolving
• Agile and at the forefront of technologies and methodologies

Please include reference to the job title when you apply.

You must have a valid working visa for Australia to be considered for this role. Only shortlisted candidates will be contacted.


ID #2080 Location Sydney - North Shore and Northern Suburbs Industry Market Research Type Permanent Role Client Services Manager Career Level Middle Presence Office

Required Skills

Here’s an overview of the qualifications you will need.

You will have strong presentation and overall communication skills and the ability to build rapport with a range of stakeholders
You have the ability to lead a team of analysts and account managers
Job Related
You have 5+ year of experience working in a Market Research Agency

Additional Requirements

What else it would be nice to have.

Previous experience supervising staff will be highly regarded.
3 Years Of experience

Salary & Benefits

Here’s what you get.

Permanent To $85K Pkg /Year
Benefits Emerging technology Exposure to Artificial Intelligence and Data Science Fast-growing company International training and development

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